Grade Review

The Academic Regulations on Grade Review with effect from the academic year of 2026-27:

• For UG Regulation, please click here.
• For PG Regulation, please click here.

Listed below are some key points about the Regulations. Students should always refer to the Regulations for full details.

Timeline:

• Students who consider a review for the final course grades awarded must apply to the Head of the course offering department/unit within ten working days from the day on which grades are released.

• The cut-off dates below are for general reference only.  Students wishing to request a grade review should do so as soon as possible and must adhere to the timelines stipulated in the regulation stated above:

• In case students wish to appeal against the decision of the department/unit, they must do so within ten working days of receiving the decision. The Dean’s decision is final.

Procedure

• Grade Review requests must be made via Form EX-19 “Application for Grade Review” (see link below). 
• This form is applicable to grade review for final course grades only.  Students should complete Section I to III of the form.
• Late submission of the application may not be accepted.
• Withdrawal of a submitted application may only be considered if a decision has not yet been made.  There will not be any refund for a withdrawn application and students cannot apply for grade review for the same course in the same term again.

Application Fee

• A fee of HK$250 per course is applied.
• Students should refer to the directions on the application form for the payment details.  A copy of payment proof should be retained.

Submission of Application

• The completed application form, supporting documents (if any) and the payment proof should be sent to the Academic Registry (email: arexamgrade@ust.hk) for initial processing.
• The application will be processed only when the payment of fee is settled.

Result Notification

• Students will be notified of the result of grade review via email to their HKUST email account.
• If necessary, students may make further appeal to the Dean of School in writing.  Appeals shall generally be considered only on the basis of procedural irregularity and/or new evidence, accompanied by a justification for the failure to submit this evidence to the Head of department during the initial stage of grade review.

Refund

• The fee will be refunded ONLY if the grade review results in a change of grade (both upward and downward adjustments).
• Once the relevant grade change is processed, the Academic Registry will notify the Finance Office who will arrange for the refund.
• In general, it takes around 8-9 weeks for the refund to be credited to the credit card that you used for settling the fee.

Academic Regulations on Grade Review prior to the academic year of 2026-27:

• For UG Regulation, please click here.
• For PG Regulation, please click here.