Grade Review

(Academic Regulations : UG Regulation 7.6 & PG Regulation 7.5)

Students who consider that a mistake has been made in the process of calculating or determining a grade for a course may apply for a review of the grade. They should first discuss the matter with the course instructor as soon as the course grades are released. Where a clerical or administrative error has been made, the department/unit responsible for the course will report the revised grade to the Academic Registry.

If the student’s concern remains unresolved after this informal discussion, the student may submit a request for a grade review to the Head of the course-offering department/unit in writing within two weeks from the day on which grades are released:

1. Stating the grounds for the request for review

2. Describing the relevant facts

3. Providing supporting evidence

If a review is granted, the Head will arrange for the review within three weeks after the release of the grade.

Requests for review of course grades should normally be resolved at the department/unit level. Students who wish to appeal against the decision of the department/unit must do so in writing to the Dean of the School within two weeks of receiving the decision stating the grounds for the appeal.

Upon receipt of the written appeal, the Dean will determine whether or not a further review of the grade should be granted and how the review will be conducted. The Dean’s decision is final.

Grade review deadlines for the respective academic terms are as follows: