Yes, UNLESS you have overdue payment with the University. You will need to settle the payment before you can apply for the official transcript. Please contact the Central Student Financials (CSF) Unit of the Finance Office (fostudent@ust.hk) for enquiries of the payment that you need to settle.

You are also advised NOT to apply for the official transcripts during periods where course and/or registration records are subject to changes (e.g. grade reporting, grade review, course registration, add-drop periods, awaiting for the approval of graduation status, degree conferral…etc). If a request for the official transcript is made during these periods and should changes occur after the official transcript is printed, a fresh application and the necessary payment will need to be made again for an updated copy.

There are two types of transcripts available: hard copy and digital (e-Transcript).

Hardcopy transcripts are printed on the HKUST logo watermarked paper with fine prints of the full name of the University as background. It is valid only with the authorized signature, and it bears the embossed stamp on the last page. All hardcopy transcripts will be folded and placed in an envelope. If you do not want your document(s) to be folded, then you should put this down in the “Remarks” section of the online application form.

The e-Transcript is a secure electronic document supported by the blockchain technology. It is registered on the blockcert server so that it is cryptographically signed, tamper-proof, and shareable. It can be accessed by a third party, ranging from other tertiary institutions to employers, in a more secured way. For details of the e-Transcript initiative, please visit here.

You can apply for the official transcript via the online Transcript Application System. Log in to the system:

• with your ITSC Account if you are a current student; or
• with the @connect or @alumni account if you are a graduate; or
• by providing personal particulars for other students (e.g. former exchange in students, students who have attended a non-degree program…etc).

Yes. A fee of HK$50 is charged for each copy to each recipient. An additional postage/courier fee is applied according to the delivery service that you have chosen for hard copy transcript. All fees paid are non-refundable in all circumstances.

You can settle the transcript fee using Visa/Master Cards.

If you would like to collect your official transcript in person on campus, you can collect it from our Smart Lockers. Transcripts that are not collected within three months from the date of application will be disposed.

Details can be found here.

Yes, that can be done. You should note that the hard copy transcript contains much of your personal data. To avoid postal error, you should state clearly, preferably in ENGLISH, the addresses to which the official transcripts will be sent. The Academic Registry will bear no responsibility for the loss or damage of the document during postal delivery.

Yes. But you are strongly recommended to have it sent by registered mail or by courier service as you will be able to track the delivery progress with the Hongkong Post/courier service provider by quoting the respective reference number in case you need to do so.

Unless otherwise specified, the official transcript will be prepared as soon as the related payment is settled and, normally, five working days should be allowed for processing the request. Transcript requests are processed in the order of receipt. Applicants can check the status of their requests by logging into the application page again. An email will be sent to you after your request is completed.

Time needed for a hard copy transcript to be delivered to a designated address varies from one destination to another as well as the postal/courier service that you have chosen. Please refer to the estimated delivery time for reference. You are advised to plan ahead and allow enough time for postal delivery if you need to meet any deadline.

As for the e-Transcript, after your transcript request is completed, an email containing a download link to the document will be sent to the recipient’s email address provided in your transcript application. The recipient can view and download the document using the link. The document is solely for the recipient’s use. It is important that you provide accurate information of the recipient in your request or there may be a delay in the process. The University bears no responsibility in the event of non-delivery of the e-Transcript.

Yes. Courier services by Fedex and SF Express Freight Collect (順豐到付) are offered. An overview of the estimated delivery time and amount chargeable to the delivery services available is given in the table below.

Please note that if you choose SF Express Freight Collect (順豐到付), you (or the recipient) will be charged by SF Express upon package collection (No postage fees will be charged through the online application system). It is therefore important for you to make sure that the package is sent to a recipient who will be responsible for settling the delivery charge. As a mandatory requirement by the SF Express company, graduates/students who require delivery to mainland China will have to upload to the application system a colour copy of both sides of the recipient's China ID card for uploading to the company’s website. You should upload the required document to the system when completing your application on the system. Applications with insufficient identification documents will be denied. The ID documents uploaded to this application system will be purged 7 days after the request is processed and completed.

# The estimated delivery time is for reference only and the delivery time may vary depending on the destination and other situational factors. For updated postal/courier delivery service, please refer to the respective service provider's website.

The following information will be shown on both the hard copy and the electronic transcripts after your graduation status is approved by the University:

• name of the degree completed (including additional major, minor, options, streams and concentrations, etc.);
• degree classification (applicable to undergraduate programs only); and
• program completion date^*

In case you wish to include the information on your official transcript and provided that your ITSC account is still valid, you can check and see whether it is shown on your unofficial transcript before applying for the official one.

*After the degree has been conferred on you, the “Conferred Date” will be shown on the transcript instead of the program completion date.

Yes. You will need to indicate such kind of instructions AT THE TIME OF APPLICATION for the official transcript in the space under the “Remarks” section of the online application form.

On some occasions, you may also be requested by some universities or institutions to send them the transcript together with a specific covering form. You are strongly advised to apply for HARD COPY transcript in this case. You should upload the relevant document when completing the online application form. Please ensure the accuracy of the information provided in the form, otherwise, there may be a delay in handling your request.

No. Please apply for the e-Transcript in this case.

A free copy of transcript will be issued automatically by the Academic Registry to students who have:

• completed a degree program at the University and have been formally admitted to the degree (i.e. after the conferment of degree); or
• withdrawn from the University and have completed all formal procedures for withdrawal.